Zoho

Integrate Zoho CRM with GAN.AI via Zapier to trigger personalized video creation from lead updates and send video URLs back to Zoho automatically.

How to Connect Zoho CRM With GAN.AI Using Zapier

STEP 1 — Create a Zap

1. Go to Zapier.com

2. Click Create Zap

STEP 2 — Choose Zoho CRM as the Trigger

1. Search for Zoho CRM

2. Select a trigger like:

• New Lead

• New Contact

• Updated Lead

• Deal Stage Change

1. Connect your Zoho CRM account

2. Pull a sample record to use for mapping

STEP 3 — Add GAN.AI as the Action App

1. Search for GAN.AI

2. Select Generate Personalized Video

3. Choose your GAN.AI personalized project

4. Map Zoho CRM fields to personalization variables:

• Example Mapping

Zoho CRM Field	GAN.AI Variable
Lead Name	{{name}}
Company	{{company}}
Email	{{email}}
Phone	{{phone}}
Custom Field	{{custom_message}}

1. Test the GAN.AI step → It should generate a sample personalized video

STEP 4 — Turn On Your Zap

• Your integration is now live.

Every time a lead updates in Zoho CRM → GAN.AI instantly generates a personalized video.

Send GAN.AI Videos Back Into Zoho CRM Using Zapier

What This Workflow Does

After GAN.AI creates a personalized video:

• Zapier updates the matching Zoho CRM Lead/Contact

• Adds the video link to a custom Zoho CRM field

Before You Start

Create a custom field in Zoho CRM:

• Field Name: Personalized Video Link

• Field Type: URL or Text

STEP-BY-STEP SETUP

STEP 1 — Create a New Zap

• Go to Zapier → Create Zap

STEP 2 — Choose GAN.AI as the Trigger

1. Search GAN.AI

2. Trigger: Video Generated

3. Connect your GAN.AI account

4. Pull a sample video (contains video URL + variables)

STEP 3 — Add Zoho CRM as the Action App

1. Search Zoho CRM

2. Select:

• Update Lead (if you are modifying leads)

• or Update Contact

STEP 4 — Match GAN.AI Output to Zoho Fields

• To update the RIGHT Zoho record, map:

GAN.AI Value	Zoho CRM Field
Email	Lead Email (Lookup)
Video URL	Personalized Video Link (Custom Field)

STEP 5 — Complete the Zap

• Click Turn On Zap

• Done

Zoho CRM will now automatically receive the personalized video link for every generated video.

With Zoho CRM and Gan.AI connected through Zapier, your personalization workflow becomes fully automated end-to-end. New leads trigger instant video creation, and completed video links flow right back into Zoho—ensuring your team always has the right content at the right time. This seamless loop reduces manual effort and helps you deliver timely, personalized outreach at scale.