# Zoho

#### How to Connect Zoho CRM With GAN.AI Using Zapier

**STEP 1 — Create a Zap**

1. Go to Zapier.com
2. Click Create Zap

**STEP 2 — Choose Zoho CRM as the Trigger**

1. Search for Zoho CRM
2. Select a trigger like:

* New Lead
* New Contact
* Updated Lead
* Deal Stage Change

3. Connect your Zoho CRM account
4. Pull a sample record to use for mapping

**STEP 3 — Add GAN.AI as the Action App**

1. Search for GAN.AI
2. Select Generate Personalized Video
3. Choose your GAN.AI personalized project
4. Map Zoho CRM fields to personalization variables:

* Example Mapping

| Zoho CRM Field |   GAN.AI Variable   |
| :------------: | :-----------------: |
|    Lead Name   |       {{name}}      |
|  Company
  |     {{company}}     |
|   Email
   |      {{email}}      |
|      Phone     |      {{phone}}      |
|  Custom Field  | {{custom\_message}} |

5. Test the GAN.AI step → It should generate a sample personalized video

**STEP 4 — Turn On Your Zap**

* Your integration is now live.

**Every time a lead updates in Zoho CRM → GAN.AI instantly generates a personalized video.**

#### Send GAN.AI Videos Back Into Zoho CRM Using Zapier

**What This Workflow Does**

After GAN.AI creates a personalized video:

* Zapier updates the matching Zoho CRM Lead/Contact
* Adds the video link to a custom Zoho CRM field

**Before You Start**

**Create a custom field in Zoho CRM:**

* Field Name: Personalized Video Link
* Field Type: URL or Text

**STEP-BY-STEP SETUP**

**STEP 1 — Create a New Zap**

* Go to Zapier → Create Zap

**STEP 2 — Choose GAN.AI as the Trigger**

1. Search GAN.AI
2. Trigger: Video Generated
3. Connect your GAN.AI account
4. Pull a sample video (contains video URL + variables)

**STEP 3 — Add Zoho CRM as the Action App**

1. Search Zoho CRM
2. Select:

* Update Lead (if you are modifying leads)
* or Update Contact

**STEP 4 — Match GAN.AI Output to Zoho Fields**

* To update the RIGHT Zoho record, map:

| GAN.AI Value |             Zoho CRM Field             |
| :----------: | :------------------------------------: |
|     Email    |           Lead Email (Lookup)          |
|   Video URL  | Personalized Video Link (Custom Field) |

**STEP 5 — Complete the Zap**

* Click Turn On Zap
* Done

**Zoho CRM will now automatically receive the personalized video link for every generated video.**

With Zoho CRM and Gan.AI connected through Zapier, your personalization workflow becomes fully automated end-to-end. New leads trigger instant video creation, and completed video links flow right back into Zoho—ensuring your team always has the right content at the right time. This seamless loop reduces manual effort and helps you deliver timely, personalized outreach at scale.


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