FAQs
Find quick answers to common questions about Gan.ai’s features, pricing, and technical support in our FAQs.
What languages does Gan.AI support?
Gan.AI currently supports:
English in all accents (American, British, and more)
Hindi
We plan on adding more languages: stay tuned for Spanish and others!
What exactly is a “variable” in personalized videos?
A variable is a placeholder (like @FirstName, @Company) used in your video script or landing page. During generation, Gan.AI replaces these placeholders with actual values from your data source.
What kind of personalization can I apply in my videos?
You can personalize:
Spoken words (via Voice AI / lip-sync)
Text elements (names, locations, company names)
Visuals/backgrounds (dynamic backgrounds per viewer)
Thumbnails with personalized text or images
How does Gan.AI create personalized video copies?
To create personalized video copies, you either record a new base video or upload an existing one into the Gan.AI platform. After setting or defining your personalization variables, Gan.AI’s advanced artificial intelligence system, combining both voice cloning and precise lip-sync technology, automatically generates numerous customized versions of that same video. Each version is accurately tailored and uniquely delivered to a different intended recipient
Is Gan.AI secure?
Yes — Gan.AI uses a secure cloud architecture on platforms like AWS, Azure, Vercel, and Render with role-based access control, encryption for data at rest and in transit, and continuous monitoring.
What certifications or compliance standards does Gan.AI meet?
Gan.AI has achieved SOC 2 Type II certification, demonstrating a firm commitment to essential aspects such as security, availability, confidentiality, and data integrity within its operations and platform. This compliance reassures users about the protection of their data.
How does Gan.AI handle user data (e.g., voice, video)?
User-provided data (video, audio, images) is stored and processed securely. Gan.AI applies encryption and has policies to safeguard data access.
How does Gan.AI approach ethical AI use?
Gan.AI’s AI Ethics policy outlines its commitment to transparency, consent, and responsible usage. Key tenets include:
Getting explicit consent before using someone’s likeness
Disclosing when content is AI-generated
Protecting user data and ensuring user privacy
What use cases is Gan.AI best suited for?
Gan.AI works well for:
Sales outreach via personalized video
Customer onboarding or support videos
Training and internal communication
Marketing campaigns with personalized video landing pages Gan.AI.
Can I embed the generated video on my own website?
Yes, Gan.AI gives you options to share video via link, embed code, or landing page — making it easy to host on your own site.
We hope these FAQs help you quickly find the answers you need. If you ever have additional questions or need clarification, our support team and documentation are always available to guide you. Gan.AI is committed to ensuring a smooth, seamless experience at every step.
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